Shipping policy
How long does it take to get my order?
All of our pieces are made in our studio on the Gold Coast, Australia.
Please allow up to 3 business days for your order to be brought to life and sent on its way.
If your order contains a **PRE ORDE** item then your order will be shipped on the date advised on the product order screen. If your order contains multiple pieces these will all be shipped at the same time as the pre order piece.
Please note that order times may be longer than this during sale times and the holiday period.
Once it has left us here on the Gold Coast the standard Australia Post / Sendle times will apply.
Standard post: Please allow up to 10 business days depending on location. For a more information please use the Australia Post delivery time calculator. or track your parcel using the link sent to you.
Express post: Express delivery* within the Express Post delivery network and fastest possible delivery for other areas.
International post: Yes, we do ship internationally via tracked standard post service for a flat fee. For more information on delivery times please use the Australia Post delivery time calculator.
The KIND Movement is not responsible for any further shipping, insurance or import charges once your item has left us on the Gold Coast, Australia. Please check with your customs / postal service if these charges apply to you before ordering.
How much does it cost to post an order to me?
All Australian orders come with flat rate standard postage.
All Express orders are charged at a flat rate to cover postage and handling.
For International orders, items are sent via Australia Post standard tracked service and are left without a signature. If you would like a sign on delivery service for your International order please contact us.
The KIND Movement cannot take responsibility for lost, stolen or damaged items. Please visit Australia Post for their delivery Terms & Conditions.